Track your order
US orders are sent from our distribution centre in Kansas via USPS 1st Class. Please allow approximately 7 to 10 working days (Monday-Friday) after you receive your dispatch email from us for your order to arrive.
Working days are Monday to Friday (excluding weekends and public holidays)
We offer FREE delivery on all US orders.
As of the 25th of May 2023 we said goodbye to our European website and we no longer ship internationally outside of the UK & US. But we’re all about the positives. Our amazing partners are still carrying our products so you can get your Tangle Teezer fix over there. Please see our list of partners for the EU & ROW:
If you can’t see your location, ping us an email support@tangleteezer.com and we’ll be happy to help you find a Tangle Teezer stockist. Thanks for understanding!
You can return your Tangle Teezer purchase within 14 days of receiving your order.
The easiest way to return an purchase from our website is to return the item unused and in the original packaging to our Distribution Centre with a covering note explaining the reason for the return. Please include your original order ID number, email address and name so we can locate your order and process any applicable refunds.
We offer US customers a FREE post return option. You can make a return to us for FREE using our online returns portal here.
For any further assistance on how to create a return, please email support@tangleteezer.com.Â
For more information regarding returns please head to our Terms and Conditions (Clauses 4 & 8).
You can send back your Tangle Teezer hairbrush, or ANY plastic hairbrush (we do not accept wooden brushes or boar bristles) for FREE, and we will send you a 15% Off discount voucher to use on your next online purchase.
For more information regarding how to make a recycling return please head to our Recycling page here.
